Feb 13
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BAD

Given the interest around applications you use to hide distractions from yourself and reward yourself for spending time productively, here is simple technique you can use that’s already available in gmail:

Create labels and apply filters to non-urgent emails from discussion lists and automated alerts and newsletters. Use the “skip inbox” option to route these communications away from your inbox keeping it reserved for unanticipated communications. Nothing new here – if you use Gmail this is probably how you do it already. The secret: collapse the labels tab so you don’t see these messages pile up while you work.

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GOOD

We are insatiably-curious creatures. We pick at scabs and buy scratch ‘n win lotto tickets because we have to see what’s underneath. But the reverse is also true – out of sight, out of mind.

I was looking for a greasemonkey script for firefox that would cover up the labels section in gmail so I could reduce distraction throughout the day and I discovered that the labels tab is collapsible. Use this technique to put non-urgent communications in their place and handle them on your terms instead of reactively answering non-priority email and getting pulled off course.

Feb 08

kitesurferSunset.jpgFor those unfamiliar with what kite surfing is, it’s a water sport that meshes wake boarding with the art of flying an over-sized kite and using the wind to generate the power that a motorboat would normally provide. Also known as “kite boarding,” this sport is the fastest growing water sport in the world right now. A skilled kite surfer can navigate upwind tacking like a sailboat and launch several stories into the air by timing a jump off of a large wave. I had the opportunity to try kite surfing over the holidays while I was down in mexico and it was an incredible experience.

So what could kite surfing possibly have to do with entrepreneurship? One is a water sport and the other a occupation right? There are three striking parallels that can be drawn that provide insight to both.

Finding your “power band”

In kite surfing you simultaneously manage both the board in the water and the kite in the air. Imagine trying to wake board behind a boat while piloting the boat via remote control. Now add a vertical component to that and realize that your motorboat works more like a sailboat. Oh yeah, and the wind shifts directions and the sea has waves… so there’s quite a few variables to juggle. If we can make the leap of comparing kite surfing to the art of bootstrapping a startup with minimal resources in an environment where:

  1. the wind is always shifting
  2. the terrain of the sea is in constant motion
  3. and there’s other kite surfers in the water to watch out for

how does one maximize effectiveness at generating power and, consequently, forward progress?

windWindow.jpgThere is a useful mental abstraction in kite surfing called the “wind window.” The wind window is an imaginary quarter sphere that extends around you and occupies your peripheral vision as you are standing with your back to the wind looking straight ahead (like a big orange slice downwind from you if you are one of the seeds). This is the space in which your kite will fly when its tethered to you. Now imagine a colored gradient superimposed against this quarter sphere where the red zone is that spot directly downwind and the concentric zones of the sphere that radiate outward from there to the edge of your peripheral vision are gradually cooler colors. Weird I know, but if you’re visualizing it you should have something like the picture on the right.

Now knowing that your kite is essentially a sail at the end of a long rope and that the only way to generate power is by harnessing the wind, where do you think you need to put the kite to produce maximum power? Answer: the red zone or the “power band.” In kite surfing the trick is to fly figure 8’s maximizing the time your kite spends in that power band. Anything you do with your kite outside of the power band has a negligible effect on your forward progress. The only thing that can pull you out of the water is knowing where that critical band is and keeping your kite solidly in it to generate power.

takeawayThe takeaway here is that, much like with a startup, there are a thousand different things you could do at any moment to improve your situation, but with limited resources it’s all about determining where that power band is at all times. Some startups have blown millions optimizing kite skills with their kites around on the periphery while others have succeeded on shoestring budgets with a small, crappy kite and minimal kite mastery but by keeping their kite in the red zone. At least 50% of this game is identifying the power band.

If the wind is wrong, walk around it

Unlike paragliding where you are constantly moving forward through a relatively-stationary body of air, in kite surfing it’s the reverse- you are relatively anchored with the wind flowing past you. This creates an interesting possibility that you don’t have in paragliding which is the ability to manually use control over your position on the ground to change your wind window and affect how your kite flies. They say “don’t fight the wind, learn to work with it” and anyone who has sailed a boat or a windsurfer will relate to this statement. If the wind isn’t doing what you want, you need to figure out which direction you’re trying to go and change the position of your sail and keel to work with the wind. If you’ve ever tried to pull a windsurfer up when positioned wrong, you’ll find you get hopelessly toppled. It’s the same in kite surfing and, from my experience, the same in a startup.

takeawayTakeaway: when you’re still in the shallows you can always stand up and walk your board around your kite to manually re-orient with the wind. In the same way in a startup sometimes it’s necessary to manually reposition your sail given a shift in the market or newfound knowledge about the competitive terrain.

We’ve already gone through several skins with JumpBox. Initially the plan was to build hardware appliances and sell those to consumers, then we shifted focus to producing a toolset for vendors that would enable them to convert their applications to virtual appliances and now we’ve finally settled on an entirely different business of wrapping powerful open source server apps as virtual JumpBoxes and selling these apps ourselves to small/medium businesses. The point is as things have evolved shifts in the competitive and market environment prompted us on multiple occasions to manually re-orient our sail to position ourselves where we felt we could generate the most power. While perceived as erratic, this is actually the fastest way to advance while you’re still in the shallows.

Edging upwind

kitesurferEdgingUpwind1.jpgThe holy grail of a wind sport is to go upwind. Any jokester with a sailboat can raise full sails and go wherever the wind takes him/her. It takes true skill to know how to tack and travel against the wind – but once you can do that you can go anywhere. In the same way, anyone with deep pockets can start a company, throw up the sail and go downwind. Bootstrapping with minimal resources means you have to learn to travel upwind.

In kite surfing once you’ve generated enough power to pull yourself out of the water, the next trick is to pick your line and use the edge of your board to carve against the ocean to go where you want to go. Snow boarders and skiiers will be comfortable with this terminology- the equivalent of the “fall line” on a snow slope is the vector of force generated from your kite and the equivalent of retaining maximum height on a slope is making maximum forward progress into the wind. The key here is to pick a line that is as close to perpendicular to the fall line as possible and to keep the kite in the right spot to maintain that groove. Once you’ve mastered that skill, the ocean is your playground.

What does this mean to you?

Viewing things in this light, my questions to you are:

  1. Where is your power band? What relatively low-resource-consumptive activities could you engage in today that will have a great deal of impact on advancing your forward progress?
  2. Are you fighting the wind? Have micro or macro trends shifted since you first engaged? Is there any type of manual repositioning at this point that would align you better with the wind?
  3. Where is your fall line? Provided you’re out of the gate at this point and not expending energy to pull yourself out of the water, what are the different fall lines available for you to take? Are you edging with your board, keeping the kite in the right spot and finding the groove with minimal burn and maximum forward progress or is there a better line you could follow?
Feb 04

Thank you Spanning Sync!

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You’ve finally done what no other app has been able to do until now: keep a Treo, Mac and Google calendar in sync. I’ve had the left half of this equation now for a few months using an app called Missing Sync. Spanning sync just re-opened their public beta this morning and makes the right half of the equation now possible. You need to check out their screencast to understand why this is so huge.

This gives us the capability to overlay our calendars in the office and book events for each other. There has always been the webdav server option which we considered for viewing each other’s calendars but that solution only gives you a one-way export to broadcast iCal to a server. Spanning sync means I can add a meeting via Google, iCal or Treo and it will appear in the other locations. And then I can selectively expose and consume other calendars. They’re bridged silently through the Google Calendar interface but I never have to use the Google interface – I can continue to interact via iCal or my Treo.
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This should be good as well for working with external vendors as it lets you expose your calendar at varying degrees with anyone else who has a gmail account. For instance, I can consume a calendar shared with an agent booking engagements on my behalf and have those dates propagate all the way into my Treo. 10min is the shortest interval to sync so unless you’re booking at an insane frequency, there should be little danger of conflicts. This is major as evidenced by the traffic spike that temporarily closed the spanning sync beta this past week. Kudos SpanningSync on wonderful piece of software.

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Feb 04

This is a genius feature they just added to Gmail:

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Sending word docs back and forth over email sucks- it’s messy, you never know who has the most recent version of the document and the potential for overwriting and losing changes compounds exponentially as more people get involved. Google Docs is a great free service we used with our PR agency to collaborate on press releases. It allowed four of us to revise the verbiage without any questions of who had the latest copy. And it tracks revisions so that you can still get back to an earlier state of the document and see what changes have occurred between each revision.

This new feature in gmail seems to actively scan your attachments to determine if one of them is a word doc and if it is, you get a link to open it as a google doc rather than having to download it. This feature alone is reason enough to get a gmail account if you don’t already have one and should helpful for companies that are forced to deal with inbound word docs.

UPDATE: apparently this isn’t rolled out across all gmail accounts. Not sure why I’m seeing it- leave a comment if you have it in yours.

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Jan 29

highlighter.jpg“then you’ve highlighted nothing,” as my friend Kobe used to say.

This is going to be a visually-painful way of making this point but hopefully it makes the lesson memorable. In college when I would study in a group I would notice that other students highlighted stuff from the chapters that they had read. Nothing wrong with marking up a text book – it generally facilitates greater recall – but the problem was that they would highlight 80% of the text on a page so that when finished, the majority of the book’s verbiage was bright yellow.

The obvious problem with this practice is that it doesn’t get you anything. The more detrimental side effect though is that not only does it not enhance your ability to process and extract meaningful associations from the text while reading, it detracts from your ability to review the text later. Like the fable of the Boy Who Cried Wolf, your brain eventually habituates the highlighting and stops assigning any meaningful significance- it becomes merely a distracting nuisance.

takeaway So how does this possibly relate to situations beyond highlighted textbooks? It translates directly across to how we manage our todo’s and assign priority to tasks. The main takeaway here is this:

However you express priority in your todo list, make sure that only a few items at any given time are prioritized.

I recommend the “dot-size” priority trick if you use a whiteboard or notebook. Anytime you have more than 20% of your items flagged as priority, I guarantee that your effectiveness on tackling any one item will be diluted. The mindset when assigning priority should be “what three things this week will have the greatest impact on advancing our cause?” Notice this is different than “what are the three most pressing items on my plate this week?” The latter is a reactive vs. proactive approach – you can get into reactive mode where you let your todo list drive you. Urgency is completely independent of Importance – but that’s a topic for another post…

Hopefully if you’ve ben able to tolerate the highlighting and have read this far, the message will have hit home and resonate with you. And the next time you find yourself escalating a bunch of todo items, you’ll remember the words of my friend Kobe and know that “when you’ve highlighted everything, you’ve highlighted nothing.

Jan 23

I’ve known Bill, Ben and Rob for several years and it was an honor to interview them recently on how they’ve built their company Leadbot.com from nothing into being one of the major players in the financial services leads industry.  They share stories from the early days and hard-earned lessons they’ve picked up along the way. Imagine the gloom of coming in one morning to find that your ISP had deleted your entire customer database and failed to ever create a backup.  Then imagine the fortitude and humility necessary to rebuild the database by piecing it together one customer at a time from scraps of paper and angry phone calls.  Listen to the street lessons they share from experience on the latest Venturecast episode.

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